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Learn How to Prevent Compassion Fatigue & Burnout 

Individual Online Coaching Program

What you’ll get from this program:

You’ll understand how regularly helping people who are suffering can take a toll on you.


You’ll have strategies to protect yourself from regular exposure to pain and suffering.  And what’s more… you’ll be supported to implement these strategies.



You’ll know you how to continuously monitor your compassion fatigue and implement the strategies you need, when you need them (it’s ongoing work).




You’ll have access to a private Facebook Group of caring, supportive and brave people, just like you, who are learning how to stay safe while caring. 

The Six Pillars of Caring Safely

Compassion Fatigue

1. Self-Awareness

Formal Assessments and a framework to help you figure out what you need to do during the day to protect yourself.

2. Self-Regulation

Learn how to manage your physiological response to the anger, anxiety, fear, or sadness your clients have so you can prevent vicarious trauma.

Compassion Fatigue

Compassion Fatigue

3. Self-Compassion

Quick and simple ways to increase compassion for yourself and your clients. You’ll learn how this is key for sustainable caring.

4. Self-Care

The 30 minute, non-negotiable, self-care you can sprinkle through your workday that will improve your energy and your mood.

Compassion Fatigue

Compassion Fatigue

5. Self-Management

Figure out how to take the info you learn in this program and integrate it into your lifestyle for the long haul.

6. Community

Connect with people for support and encouragement as you make these positive changes in your life and work.  These are your people!

Compassion Fatigue

“The Compassion Fatigue Course has been such a tremendous help in terms of how I can change my mindset, the responsibility pie and what is within my control and what is not within my control has given me the courage to persevere…

Hearing from others in the Facebook live sessions and the Facebook group has shown me I’m not alone and has given me the courage and a new perspective.

Seeing the research put into words for me why I am staying in social work and why I chose this helping profession.”

Carol – Social Worker, Ireland

Program Content

Module One: Understand your current situation and the process of Compassion Fatigue

  • Understanding the concepts
  • What contributes to Compassion Fatigue, Vicarious Trauma and Burnout
  • Signs and symptoms
  • Warning signs
  • The silencing response
  • Personal assessment
  • Wellness gauge

Module Two: How to choose growth over burnout

  • Compassion fatigue trajectory
  • ACT paradigm
  • Assessments
  • What positive psychology has to say

Module Three: How the negative can help you grow

  • Types of happiness
  • Value based goal setting
  • Personal inventories
  • Intention and worldview
  • The best way to do self-care

Module Four: What new experiences you need to prevent burnout

  • What is non-negotiable
  • Subjective units of nourishment
  • How to communicate your needs simply and effectively
  • Supports and community

Module Five: How to manage emotional distress and vicarious trauma

  • The role of self-regulation
  • Empathy and sympathy
  • Emotional contagion
  • The physiology of it all

Module Six: Why compassion is the key for long term change and how to plan for the next year

  • Science of compassion
  • Cultivating compassion for self and clients/patients
  • Using thoughts for long term change
  • Create a one year plan

Charlene Richard B.S.W, M.S.W., RSW

Compassion Fatigue Specialist

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In 2007 I was at the height of compassion fatigue and near burnout. I didn’t know what vicarious trauma was and had no strategies for protecting myself. I just knew that I felt raw and exhausted and wanted to hide from everyone.

Then in 2008 I learned about compassion fatigue and burnout and became fascinated with it. Where many in my field would have left, I went in the opposite direction. I dived into the world of compassion fatigue/compassion satisfaction. I took two separate trainings and spent years doing research, offering live workshops, online programs, presentations and individual coaching.

I’m excited to present you with the third edition of my program called Caring Safely with the latest research and even more strategies to help you stay safe and love your work.

A program for many professions

Here are some of the professions who have taken my program since 2008:

  • Social Work (Medical, School, Clinical, Community, Child Protection)
  • Nurse, Nursing Aid, LPN, RN
  • Psychologist, counselors, addiction counselors, disability counselors, behavioural health counselors
  • Health care aid, home care worker, palliative care
  • Massage Therapist, Physiotherapist, Occupational Therapist
  • Probation officers, parole officers, lawyers, paramedics and teachers.

What if I’m not sure if I have Compassion Fatigue or Burnout?

You will learn the difference between Compassion Fatigue, Compassion Satisfaction, Vicarious Trauma and Burnout. We will cover the signs and symptoms so you can see if any of them fit with what you are experiencing.

You will see where on the continuum from Compassion Satisfaction to Compassion Fatigue to Burnout you land.

Who should register for this program?

This workshop is for (but not limited to):

Health Care Providers – nurses, social workers, occupational therapists, physiotherapists, massage therapists, pharmacists, physicians, palliative care workers.

Mental Health Clinicians – psychologists, clinical social workers, marriage and family therapists, educational counsellors, psychiatric nurses, addiction counsellors, crisis counsellors, intake workers.

Community Support Workers – child protection workers, case managers, home care support workers, community social workers.

Why should I have to learn how to manage Compassion Fatigue when it’s a workplace hazard?

The nature of most health care and helping professions is that there will always be people who are in pain and suffering and who need the compassion and support of helping professionals. It’s this ongoing exposure to pain and suffering that causes CF.

I believe that organizations have a responsibility to recognize the occupational hazards to helping professions and support their staff.

I also believe that people in the helping profession can learn many different strategies for preventing vicarious trauma and compassion fatigue and that these strategies go beyond regular self-care.

How much time does the coaching program take?

There are over six hours of video training and 40 worksheets to assist you through the program.

This content is divided into six modules.

We will have a 45 minute session in a private, online classroom before you begin the modules.

We will have a second 45 minute session in a private, online classroom after you complete modules 1, 2 and 3.

We will have a third 45 minute session, in a private, online classroom after you complete modules 4, 5 and 6.

All content and individual sessions are to be completed within 90 days of our first individual session.

What kind of technology do I need? 

In order to access the content each week, you will need to log into a program with a username and password that you will create when you register.  If you have logged in and watched my free video training, then you have everything you need to access the course material.

There are video and audio files that you can watch/listen to. There are worksheets in Adobe Format that you can download (Adobe has a free program you can download to open the documents).

You should have a basic understanding of logging into programs with a user name and password for this program.

Technically, these can be done on a desktop, laptop, tablet and smartphone. Keep in mind there are worksheets to print in each module.

What if I try the program and don’t like it? 

Because this program has individual support, there are no refunds.  Please be sure you have the time to commit and complete the six modules and three individual sessions with me within 90 days.

Do I get Continuing Education Credits for this program?

You will have the option to complete a quiz at the end of the program. If you complete all of the quizzes, you can request a certificate of completion for 21 hours. It is up to you to see if your regulatory college will accept this training.

Your Individual Coaching Program

Individual Coaching Program Includes:

  • Full access to my online course Caring SafelyTM
  • Yearly access to Caring SafelyTM Group Coaching (next live round is Fall 2017)
  • 25 Video Trainings
  • 40 Worksheets
  • 6 Audio Relaxation Practices
  • Private Facebook group to connect with other professionals and ask me questions (the support in this group is truly priceless)
  • Option to complete a final quiz for certificate of attendance for 21 credit hours.
  • Three 45 minutes individual online sessions with me, in an online private classroom.  One before you begin, one after you complete the first three modules and one after you complete all six modules (all to be completed within 3 months of purchase).
  • Individual sessions will be book in evenings (GMT) or Saturdays.

Private Facebook Group Support


To ensure this program is a good fit, and that you’re able to use the technology required for the coaching sessions, we will have a free 15 minute online meeting before you are able to purchase this program.  Please book your 15 minute consultation below.


This comprehensive individual coaching program is available for a one time payment of $599.00 U.S. or six monthly payments of $125.00 U.S.  Payment will be processed after we have our free consultation and determine this program is a good fit for you.



To book a free 15 minute consultation please contact me at